Vacation Rental Management in the Riviera Maya

Your property, professionally managed. Your time, back in your hands.

Mayan Getaways helps vacation rental owners in Puerto Aventuras and the Riviera Maya manage the details of hosting, from property listings and reservations to guest support and home care. Stay informed while our local team coordinates the day-to-day operation.

 Property Listings & Marketing

We create and manage listings on Airbnb, Vrbo, Booking.com and other booking channels. Accurate descriptions, complete property details and promotion through our website and social media help showcase your home to potential guests.

Property Photography

We coordinate photography that highlights your property’s spaces, atmosphere and distinctive features. Carefully selected images help your listing stand out while giving guests a realistic view of the accommodation.

Pricing Strategy

We review rental rates according to seasonality, demand, booking patterns and your property’s characteristics. Adjustments keep your pricing responsive to the market and aligned with your rental goals.

Calendar Synchronization

We synchronize availability across connected booking channels to keep calendars coordinated and reduce the risk of overlapping reservations. Owner stays and maintenance blocks are incorporated into the rental schedule.

Reservation Management

We handle booking inquiries, confirmations and reservation details. Occupancy limits, house rules and arrival requirements are communicated before check-in to help set clear expectations.

Guest Communication & Arrival Support

We assist guests before and during their stay with arrival instructions, property information and practical support. Our local team helps answer questions and coordinate assistance when needed.

Housekeeping & Arrival Preparation

We coordinate cleaning between reservations and preparation for incoming guests. Bedrooms, bathrooms, living spaces and essential supplies receive attention so your home is ready for each arrival.

Maintenance Coordination

We coordinate routine maintenance and technical assistance when issues arise. You stay informed about proposed repairs and related costs, with approvals handled according to our management agreement.

Home Styling & Décor

We recommend updates to furnishings, décor and layout that improve comfort and create a cohesive presentation. Recommendations consider your target guests and budget, with purchases and installation agreed in advance.

Rental Readiness & Equipment

We help identify hosting essentials, from kitchen equipment and linens to practical property information. A well-prepared home supports guest comfort and smoother daily operations.

Monthly Owner Reports

Receive monthly reports covering bookings, rental income and occupancy. Relevant guest feedback and property updates help you follow performance and plan improvements.

Direct Owner Communication

Stay connected with our team about your property’s needs, rental activity and proposed improvements. You remain involved in important decisions while we coordinate the day-to-day details.

Clear, Transparent Management Fees

Our management commission is 25% of rental income, calculated on the basis defined in your management agreement, with a minimum monthly fee of USD 120 per property.

The minimum is not an additional charge. It applies only when the calculated commission is below USD 120, supporting ongoing administration, property oversight and service coordination throughout the year.

Cleaning during vacant periods, repairs, materials and specialist services are charged separately, with costs and approvals handled according to your agreement.

 Let’s Discuss Your Property

Tell us about your home, its location and your rental goals. We’ll explain how we work, what our management service includes and the next steps for getting started.